Refund Policy

RETURNS

HOMEWARES

We take great pride in our quality, and we will provide you with a refund or exchange for full priced Homewares items where:

For Homewares product damage, we MUST BE NOTIFIED within 2 Days of receipt of goods.  Please email natalie@insidehomestyle.com.au with details of damage, photos and any other information.

Change of Mind refunds on Homewares will be considered, so long as:

We CANNOT provide refunds on Homewares products due to:

Due to the fragile nature of our Natural Sea Fan, we cannot provide refunds on these pieces.

All Homewares returns must be returned within 7 days of purchase to be eligible for a refund:

Inside Home Style
9 Avondale Street
Hampton Victoria AU 3188.

Returns after this period will not be accepted. 

You will be responsible for paying for your own return shipping costs for any change of mind returns. Shipping costs are non-refundable. If you receive a refund, the cost of the original shipping if applicable will be deducted from your refund (unless the goods are faulty).

It is recommended that you use a traceable shipping service with insurance. If we do not receive the goods you are returning we cannot provide you with a refund.

 

FURNITURE, LIGHTING, RUGS, WALL DECOR

We CANNOT provide refunds on Furniture, Lighting, Rugs or Wall Decor pieces due to change of mind. 

For all Furniture, Lighting, Rugs or Wall Decor product damage, we MUST BE NOTIFIED within 24 HOURS of delivery/receipt of goods so as to be able to arrange a replacement or refund (this is an insurance requirement of our couriers and suppliers). Please email natalie@insidehomestyle.com.au or call 0414 593 310 with details of damage, photos and any other information.

 

REFUNDS

If you wish to cancel an order before your order is shipped, a transaction fee of up to 5% of your total order value will be deducted from your refund.  This amount simply covers payment processing fees which we do not get back from our  payment partners.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.  If approved, your refund will be processed and a credit will automatically be applied to your credit card or original method of payment.  It may take some time before your refund is processed by your credit card provider.

SALE ITEMS 

Only full priced items may be refunded, unfortunately sale items CANNOT be refunded (unless the goods are faulty).

EXCHANGES 

We only replace items if they are defective or damaged. Replacement will be subject to stock availability.