Refund Policy
RETURNS
We take great pride in our quality, and we will provide you with a refund or exchange for full priced Homewares items where:
- Are faulty (unless caused by you);
- Have been damaged in transit;
- Have been wrongly described; or
- Are different to the goods that you ordered.
- The goods are in a salable condition, in their original packaging;
- The goods have not been damaged;
- The goods are returned within seven working days of purchase date; and
- The original invoice as proof of purchase is provided.
We cannot provide refunds on Furniture, Lighting, Rugs or Wall Decor pieces due to change of mind. In addition, we cannot provide refunds on Homewares products due to:
- Mishandling
- Normal wear and tear
- Ageing and natural tarnishing and slight irregularities in the resin and inlay
Due to the fragile nature of our natural Seafan, we cannot provide refunds on these pieces.
All returns must be returned within 7 days of purchase to be eligible for a refund:
Inside Home Style
9 Avondale Street
Hampton Victoria AU 3188.
Returns after this period will not be accepted.
You will be responsible for paying for your own return shipping costs. Shipping costs are non-refundable. If you receive a refund, the cost of the original shipping if applicable will be deducted from your refund (unless the goods are faulty).
It is recommended that you use a traceable shipping service with insurance. If we do not receive the goods you are returning we cannot provide you with a refund.
REFUNDS
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If approved, your refund will be processed and a credit will automatically be applied to your credit card or original method of payment. It may take some time before your refund is processed by your credit card provider.
SALE ITEMS
Only full priced items may be refunded, unfortunately sale items cannot be refunded (unless the goods are faulty).
EXCHANGES
We only replace items if they are defective or damaged. Replacement will be subject to stock availability.